This post may contain affiliate links so I earn a commission. Please read my disclosure for more info.
A Career Opportunity with Plus91 Technologies, Pune
Position: Application Support Executive – Troubleshooting
Type: Jobs in Pune
Plus91 (+91) is an innovative Technology Solutions provider to the Global Healthcare Industry. Plus91 runs a digital health platform that optimizes the way information and interactions are handled between doctors, patients, clinics, governments and other stakeholders globally.
The Medixcel Platform includes EMRs, Laboratory and Hospital Information Systems, Disease Management Systems, Surveillance Systems, Data Collections, Health Worker Training, Clinical Analytics and Healthcare Marketing and Content products.
Plus91 is defining what the next generation of Healthcare needs to be. Maximized across locations, people, solutions and verticals; we cater to a growing mass of people in an integrated and ever changing environment.
Note: In this period of emergency, apply your favorite jobs and wait for remote team to contact.
By analyzing your skills with company requirements, it will boost chances and your preparation skills to get the best in the market.
Best of Luck, Team JobYojana.com
Also check frequently, we are listing daily 100’s jobs for interns, freshers, Experienced
|Seniority Level||Entry Level|
|Industry||Marketing & Advertising, Computer Software|
|Job Functions||Engineering, Information Technology|
- Provide product support to customers via the telephone and/or Internet (e.g., instant message, email).
- Assess the nature of product or service issues and resolves support problems.
- Maintain a log of product issues and conveys customer feedback to product development staff.
- Interact with customers to help troubleshoot and resolve complex product problems or issues.
- Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- Track and document inbound support requests and ensure proper notation of customer problems or issues.
- Document problems and solutions to training lower-level support on how to properly address customer or product problems.
- Communicate with the product development department to improve on the current design or to identify possible problems with the design.
- Stay abreast of current technology in products, design changes, and new products offered.
- May travel to the client site in order to resolve complex customer and product issues.
- Bachelor’s Degree in computer science/IT or relevant work experience.
- Ready to work in night shift.
- Ready to travel.
- Valid Passport Holder.
- Healthcare Software Product Knowledge preferred.
For More Information Visit : Plus91 Technologies, Pune, Maharashtra, India
|Jobs in Aurangabad @ Siemens Technology India, Aurangabad|
|For IT Jobs in Pune Checkout: JobYojana.com|
|Top IT Companies in Pune|
Please Share resume on Official Sites, Third Party Website may use data for unwanted reasons.